Shipping & Returns



Return Policy


We want to ensure you have the best possible experience and fit with our products!
We are are happy to accept returns within 30 days of delivery.


We're proud to say we rarely have returns, but when we do, we'll do everything we can to make it a smooth and hassle-free experience!

We will accept returns of new, retail condition and unopened items within 30 days of delivery. There will be a 15% Re-Stocking fee for all returns.

The purchaser is responsible for all return shipping fees.

Once the products are received and evaluated, a refund will be sent via check to you within four weeks; however, in many cases, you will receive a refund more quickly.


   Contact Dawn vial email or call directly at (480)966-1988 within 30 days of delivery.

  Have your order number handy to ensure quick reference.

  We'll send your refund out within four weeks or exchange your order with another product if you prefer.  

Shipping Policy

We can ship to virtually any address in the world- and we do!!!


We're all about getting your product out the same day and arriving when and where you need them!

   We REQUIRE the full address, including Suite, Apartment & Unit #'s and street. Failure to include these in the shipping address WILL result in additional shipping costs.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for most of the items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Damaged or Missing Orders


We believe it is easy to provide great customer service when everything goes right! A true test is when "life" happens, and this is where our commitment to you as our customer, shines. All shipments are insured by UPS Capital.

Need your tape replaced quickly? Get overnight shipping at no extra cost.


   Immediately contact Dawn vial email or at (480)966-1988.

  Have your order number handy to ensure quick reference.

  Send detailed photos of packaging and damage and be available to help us with your claim.

  DO NOT discard any damaged product as it may require a claim inspection.